Terms & Conditions

For transport services to/from Willebroek and terminal services at Willebroek, the contractor is TCT Belgium N.V.. The following terms and conditions are applicable to services of TCT Belgium N.V.:

•            General terms and conditions transport and container handling TCT Belgium n.v.*
•            Standard Operating Procedure (“SOP”), 2018*

For transport services to/from Duisburg and terminal services at Duisburg, the contractor is DeCeTe Duisburger Container-Terminalgesellschaft mbH. The following terms and conditions are applicable to services of DeCeTe Duisburger Container-Terminalgesellschaft mbH:

•             German Freight Forwarders’ Standard Terms and Conditions (“ADSp”), 2017 (EN, DE)*
•             Standard Operating Procedure (“SOP”), 2018*

Note: In clause 23 the ADSp deviates from the statutory liability limitation in section 431 German Commercial Code (HGB) by limiting the liability for multimodal transportation with the involvement of sea carriage and an unknown damage location to 2 SDR/kg and, for the rest, the customary liability limitation of 8,33 SDR/kg additionally to Euro 1,25 million per damage claim and EUR 2,5 million per damage event, but not less than 2 SDR/kg.

For terminal services at inland terminal Venlo, the contractor is TCT Venlo B.V.. The following terms and conditions are applicable to services of TCT Venlo B.V.:

•             Conditions Intermodal Barge Transport Inland Terminal-Operators

For all other services, the contractor is European Gateway Services B.V.. The following terms and conditions are applicable to services of European Gateway Services B.V. (including terminal services Venlo subcontracted to TCT Venlo B.V.):

•             Logistic Services Conditions (“LSC”), 2014*
•             Standard Operating Procedure (“SOP”), 2018*

* In case a later edition is available, the latest edition will apply.

All contractors are excluded from liability for any delay and/or demurrage and detention costs that may occur. However, in case you feel entitled for compensation of additional costs during the operational process you can file a claim. EGS can only take claims into consideration if the Claims Procedure is followed.