The Terms & Conditions EGS and Hutchison Ports inland terminals shall apply to all services.
The Terms & Conditions provide that for bookings with DeCeTe Terminalgesellschaft mbH for terminal handling at the DeCeTe terminal in Duisburg, Germany (which bookings may include ancillary transport services), the ADSp shall be applicable. For all other services the regimes defined in the Terms & Conditions shall apply, as well as the arbitration clause referring to UNUM Arbitration in Rotterdam, the Netherlands.
To all services, the following standard operating procedure applies: EGS Standard Operating Procedure 2021.*
EGS can only take claims in consideration if the Claims Procedure is followed: Claims Procedure.*
*The latest version available will be applicable.